The diverse international cuisine themes offered were impressive.

Multiple swimming pools were overcrowded and poorly maintained. The daily activity schedule was often disorganized, leading to confusion. Nightly kids' disco was too loud, disrupting sleep.

Friendly staff provided helpful service, but the lifts were often out of order.

Loved the evening entertainment, especially the pirate shows! The variety of pools kept the kids entertained all week.

Some areas could use updates.

the pools are well maintained and very spacious. the entertainment is a bit loud at night.

The waterpark is a standout feature—a mere two-minute stroll away and offers unlimited access, which kept the kids entertained for hours. The variety of family room configurations ensures there's enough space for kids, with a separate area for them to unwind while adults can have some peace.

The food at the buffet felt inconsistent. some meals were lukewarm, and you'd have to navigate a peculiar layout, resulting in multiple queues for different dishes—frustrating during peak hours. The lifts were a sore point, often leading to long waits, making it quicker to use the stairs—definitely an inconvenience when you're on the sixth floor like I was. Plus, the daily activities often felt disorganized, and there were moments when it felt crowded around the pools, detracting from the supposed relaxation. For those seeking a quieter atmosphere, the lack of adult-only spaces could be noticeable, especially with the noise from the kids' disco at night.

Lively atmosphere but a crowded stay

We enjoyed the diverse nightly entertainment options and felt the energy around the pools. The kids especially loved the mini disco, though it could be improved with better engagement.

We encountered frustrations with the cramped room size and the issue of broken lifts, which added stress during our stay.

The family suite was perfect for us, offering a comfortable main room with a cozy double bed and a separate area for the kids with bunk beds and a sofa bed. The swimming pools were fantastic, with plenty of choices, and the entertainment kept everyone engaged, especially the nightly mini disco which was a big hit with the children.

Some noise could be heard from neighboring rooms.

We had a blast, especially at the water park, which was amazing for the kids! The food was delicious, with endless choices at each meal, but the evening entertainment was packed and a bit chaotic. Would return for another fun family getaway!

Had a good time overall! The kids loved the dragon pool heaps. Only downside was the noisy rooms, could hear everything from next door. Charming staff!

Kid's paradise!

The kids had a blast! The pools were great, and the lifeguards were always around, which made it feel safe. Breakfast was a highlight. so many options! Only bummer was that the water park wasn't actually on the premises, but it was super close.